I love it when it's busy and no one gives me useful information. I was trying to unlock something, and my coworker told me to use the unlocking tool in a way that is wrong. Another told me to cut the tool open with scissors. Not a chance. Then the customer tells me it was a gift for his wife. Shit. I tell him he can swap it out. He says can I get that gift wrapped? I tell him it's not in the warranty and walk away. Later I find out there is no way for us to unlock that. It wouldn't have set off any alarms. They are supposed to use pliers and a wrench to pry it open. Happy Holidays.
Denis Streeter 12/11/21
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